Frequently Asked
Questions
Do you have questions? We’re Here to help.
GENERAL FAQ
No – At Kinetic, we offer a variety of movement based services such Assisted Stretch, Massage & Lymphatic Drainage, and Personal & Group Training.
At Kinetic, we believe that movement is more than just physical—it’s personal. Our mission is to support our clients’ purpose through movement, and everything we do is rooted in that belief. What truly sets us apart is that we are owned and operated by Doctors of Physical Therapy who are deeply committed to the well-being of our clients and our community. We don’t just treat injuries—we help our clients rehab, enhance, and support their ability to move so they can live with purpose, passion, and confidence.
No – No matter your age, gender, or background, we go beyond physical therapy with our other services: Kinetic+ and Kinetic Train.
Yes! Everyone has an athlete within, so if you can move, Kinetic is for you!
All of Kinetic’s services outside of Physical Therapy are cash based. If you are capitated to another PT provider, Kinetic can accept a cash rate for Physical Therapy services in addition to accepted insurance.
PHYSICAL THERAPY FAQ
PT AND PT BILLING
Do I need a physician’s prescription to start physical therapy?
Most private insurance providers participate in Direct Access, meaning you can see a physical therapist for up to 30 days without a prescription from a physician.
Do I need a referral for physical therapy?
Prior to your initial evaluation, a Patient Care Coordinator at Kinetic will let you know if your insurance plan requires you to have a referral for physical therapy services from your physician.
What insurance does Kinetic take?
We take most commercial medical insurance along with Medicare, Workers Comp, and auto insurance. For a more complete list, click here.
How much does Physical Therapy cost?
It all depends on your insurance and the policy you have. Please contact our billing department and your insurance company for more information.
What is Direct Access?
Direct Access allows you to see a direct access licensed physical therapist for up to 30 days without a physician’s prescription.
How often will your physical therapists communicate with my doctor?
Communication may vary depending on the information needed to be discussed with your treatment team. However, we typically engage with your doctor(s) as you enter the program, mid treatment, and before your discharge.
I just finished Physical Therapy, when can I return for additional Physical Therapy services if needed?
There is no specific wait time; you can utilize Kinetic’s services for new or previous conditions at any time.
Do you treat the pelvic floor?
Yes! We treat pelvic floor. Please contact us to determine the most convenient office for you.
Kinetic REBALANCE is a vestibular, concussion, and falls prevention program that uses physical therapy and movement science to treat balance and vestibular issues.
KINETIC TRAIN AND KINETIC+ FAQ
Can I use my insurance or HSA for Kinetic Train or Kinetic + Services?
No – Our Kinetic Train and Kinetic + services are cash based only. For more information on these programs, please visit the following:
